Effective Date: 25th July 2026
Ramdev Silver Private Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website or purchase our products.

By using our website, you consent to the practices described in this Privacy Policy.

1. Company Information

Legal Name: Ramdev Silver Private Limited

Brand Name: Ramdev Silver

Registered Address:
Shop No. 4, Yogidhara Society,
Yogi Chowk, Puna Simada Road,
Surat, Gujarat – 395006, India

Customer Support Email:
support@ramdevsilver.com

Customer Support Numbers:
+91 8320930387
+91 7600510078

Support Hours:
Monday to Saturday
10:00 AM – 8:00 PM (IST)

2. Information We Collect

We collect information that you voluntarily provide to us as well as information collected automatically when you use our website.

Personal Information

When placing an order, creating an account, subscribing to updates, or contacting us, we may collect:

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
Payment Information (processed securely through payment gateways)
Order History
Communication Preferences

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Date and Time of Visit
Pages Visited
Time Spent on Website
Referral Source
Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Verify transactions
Deliver products
Provide customer support
Send order confirmations and shipping updates
Process refunds and returns
Improve our website and services
Detect and prevent fraud
Respond to customer inquiries
Comply with legal obligations

With your consent or where permitted by law, we may also use your information to send promotional offers, newsletters, new product launches, and exclusive discounts.

4. Payment Information

All online payments are processed through secure third-party payment gateways.

Ramdev Silver does not store your complete credit card, debit card, UPI PIN, CVV, or banking credentials on its servers.

Payment processing is governed by the privacy and security policies of the respective payment service providers.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Keep products in your shopping cart
Improve website performance
Understand visitor behaviour
Measure advertising effectiveness
Personalize content and promotions

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Advertising & Analytics

We use third-party analytics and advertising tools to understand website performance and improve our marketing efforts.

These may include:

Google Analytics
Google Ads
Meta (Facebook & Instagram) Pixel
Other marketing and analytics platforms

These services may collect information about your interactions with our website in accordance with their own privacy policies.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers as necessary to operate our business, including:

Payment Gateway Providers
Shipping & Courier Partners
Technology & Hosting Providers
Marketing & Analytics Platforms
Customer Support Tools
Government or Regulatory Authorities when required by law

All such third parties are expected to protect your information and use it only for the services they provide.

8. International Customers

If you access our website or place orders from outside India, you acknowledge that your information may be processed and stored in India or other jurisdictions where our service providers operate, subject to applicable data protection laws.

9. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to:

Complete transactions
Provide customer support
Comply with legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements

When no longer required, your information will be securely deleted or anonymized where appropriate.

11. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request information about how your data is used

To exercise these rights, please contact us using the details provided below.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

13. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or security of such external websites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon posting the revised Privacy Policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Ramdev Silver Private Limited

Registered Address:
Shop No. 4, Yogidhara Society,
Yogi Chowk, Puna Simada Road,
Surat, Gujarat – 395006, India

Email: support@ramdevsilver.com

Phone:
+91 8320930387
+91 7600510078

Support Hours:
Monday to Saturday
10:00 AM – 8:00 PM (IST)