Effective Date: 6 Aug 2026
Last Updated: 6 Aug 2026
Welcome to Ramdev Silver. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.
Throughout these Terms, “Company”, “we”, “our”, or “us” refers to Ramdev Silver Private Limited, and “you” or “customer” refers to any person accessing or using this website.
1. Company Information
Legal Name: Ramdev Silver Private Limited
Brand Name: Ramdev Silver
Registered Address:
Shop No. 4, Yogidhara Society,
Yogi Chowk, Puna Simada Road,
Surat, Gujarat – 395006, India
Customer Support Email:
support@ramdevsilver.com
Customer Support Numbers:
+91 8320930387
+91 7600510078
Business Hours:
Monday to Saturday
10:00 AM – 8:00 PM (IST)
2. Acceptance of Terms
By accessing, browsing, creating an account, or placing an order on our website, you confirm that you have read, understood, and accepted these Terms & Conditions.
If you do not agree with any part of these Terms, you should not use this website.
3. Eligibility
By placing an order, you confirm that:
- You are legally capable of entering into a binding contract.
- The information provided by you is true and accurate.
- You are authorized to use the selected payment method.
- You will use the website only for lawful purposes.
4. Products
Ramdev Silver offers premium ready-made jewellery, including but not limited to:
- 925 Sterling Silver Jewellery
- Silver Rings
- Earrings
- Pendants
- Bracelets
- Chains
- Anklets
- Necklaces
- Other silver jewellery collections
All product descriptions, specifications, images, and pricing are subject to change without prior notice.
5. Product Images & Colour Disclaimer
We strive to display our products as accurately as possible.
However, slight variations may occur due to:
- Different screen resolutions
- Mobile and desktop display settings
- Photography lighting
- Natural variations in materials and finishes
Such minor differences shall not be considered manufacturing defects.
6. Pricing
All prices displayed on our website are in the applicable currency shown at checkout and are subject to change without prior notice.
Although we make every effort to ensure pricing accuracy, we reserve the right to correct any pricing errors, typographical mistakes, or system-related inaccuracies before processing an order.
7. Orders
All orders are subject to verification and acceptance.
We reserve the right to:
- Refuse any order
- Cancel suspicious or fraudulent transactions
- Limit product quantities
- Request additional verification before dispatch
Order confirmation does not constitute final acceptance until your order has been processed.
8. Payments
We accept multiple secure payment methods including:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Digital Wallets
- Cash on Delivery (where available)
- Other payment methods displayed during checkout
Payments are processed through secure third-party payment gateways.
9. Shipping
We offer:
- Free shipping across India.
- International shipping to selected countries.
Orders are generally dispatched within 2–3 business days, and average delivery is 5–7 business days, depending on the destination.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, or other circumstances beyond our control.
10. Returns & Refunds
We offer a 3-day return window from the date of delivery.
Returns are accepted only in the following situations:
- Wrong product received
- Damaged product received
- Size-related issues (where applicable)
The product must be:
- Unused
- In its original packaging
- Accompanied by all tags, invoices, certificates, and accessories
We do not accept returns for:
- Sale or clearance items
- Products damaged after delivery
- Items returned without original packaging
- Products showing signs of wear or misuse
Approved refunds will be issued to the original payment method.
11. Cancellation Policy
Once an order has been placed, it cannot be cancelled.
Customers are advised to review all order details carefully before completing their purchase.
12. International Orders
For international shipments:
- Delivery timelines may vary based on customs procedures.
- Customers are responsible for complying with the import laws of their country.
- Any customs duties, VAT, import taxes, or other governmental charges imposed by the destination country are the responsibility of the customer unless otherwise stated by Ramdev Silver.
13. Intellectual Property
All intellectual property on this website, including but not limited to:
- Logo
- Brand name
- Product photographs
- Product descriptions
- Website design
- Graphics
- Icons
- Videos
- Content
- Trademarks
is the exclusive property of Ramdev Silver Private Limited or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
14. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Copy or scrape website content.
- Interfere with the website’s operation or security.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Limitation of Liability
To the maximum extent permitted by law, Ramdev Silver Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
17. Force Majeure
We shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fire
- Government actions
- War
- Pandemics
- Labour strikes
- Transportation disruptions
- Internet or technical failures
18. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, unless otherwise required by applicable law.
19. Changes to These Terms
Ramdev Silver Private Limited reserves the right to update, amend, or modify these Terms & Conditions at any time without prior notice.
The latest version will always be available on this website, and continued use of the website after any changes constitutes acceptance of the updated Terms.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Ramdev Silver Private Limited
Address:
Shop No. 4, Yogidhara Society,
Yogi Chowk, Puna Simada Road,
Surat, Gujarat – 395006, India
Email: support@ramdevsilver.com
Phone: +91 8320930387 | +91 7600510078
Support Hours: Monday to Saturday, 10:00 AM – 8:00 PM (IST)